Privacy Policy

Information We Collect

  • Personal Information: When you use our services, you may provide us with personal information such as:
    • Full Name
    • Contact Information (e.g., email address, phone number)
    • Residential Address
    • Identification details (e.g., passport, national ID, or other forms of verification)
    • Financial Information (e.g., payment details, proof of funds)
  • Non-Personal Information: We may also collect non-personal information, including:
    • Browser type and operating system
    • IP address
    • Geographic location
    • Referring website URLs
    • Pages viewed and time spent on our website
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user preferences, manage sessions, and improve website functionality. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services.
  • Respond to inquiries, schedule property tours, and provide relocation assistance.
  • Process transactions and send relevant confirmations.
  • Customize user experiences based on preferences.
  • Send promotional communications about offers, updates, and services (you can opt out at any time).
  • Comply with legal obligations and enforce our terms and policies.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with marketing, customer service, and payment processing.
  • Business Partners: Real estate developers and relocation specialists involved in fulfilling your requests.
  • Legal Obligations: Authorities when required to comply with applicable laws or respond to legal processes.
  • Corporate Transactions: Entities in the case of mergers, acquisitions, or asset sales.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server storage. However, no online platform is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Rectification: You can request access to the personal information we hold about you and request corrections to inaccurate or incomplete data.
  • Data Portability: Where applicable, you can request a copy of your data in a structured, machine-readable format.
  • Withdrawal of Consent: You can withdraw your consent to data processing at any time. Note that this may impact our ability to provide certain services.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe link in our communications.

Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

International Data Transfers

If you are located outside of the United Arab Emirates (UAE), please note that your information may be transferred to and processed in the UAE or other countries. By using our services, you consent to such transfers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website to keep you informed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: [email protected]

Phone: +971 4 558 1698

Address: The Regal Tower - 2405 - Al Mustaqbal St. Business Bay, Dubai, United Arab Emirates

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